Italo Più levels

Additional Bonus Points will be awarded directly to your Italo Più balance at the end of your journey, according to the terms of the Regulations.

For Fast Track service, you must show Italo staff at the station your digital loyalty card by logging in at italotreno.com or on the App along with a valid ticket. It is understood that the Fast Track service is only accessible at the Italo High Speed train departure station.

The Class Upgrade can be requested after the purchase of a journey, close to the departure of the train, by contacting until 31/12/25 Italo Assistance at 892020 (checkout number). In addition, for some trips, you can also request the Class Upgrade by accessing your Personal Area, in the "My Trips" or "Ticket Detail" sections, selecting the "Class Upgrade" option among the optional services related to the purchased trip. The upgrade can be requested, subject to availability, from Smart Class to Prima Class and applies only with reference to the ITALO High Speed train.

Lounge Access is granted by showing Italo staff your loyalty card and a valid ticket, to be made within three hours of accessing the Lounge and only at the departure station of your ITALO High Speed train journey. You can also request Lounge Access either during the purchase of a ticket or later, within 45 minutes of your train departure, by accessing your Personal Area, in the "My Trips" or "Ticket Detail" sections, selecting the "Lounge Access" option available among the optional services related to the purchased trip. Lounge Access may be requested for one trip. For the Privilege Plus level, companion access is allowed as long as he/she travels on the same train as the Cardholder. The terms and conditions of use for each Italo Club Lounge can be consulted on the website italotreno.com and at the Lounges themselves.

Free seat choice is only applicable for ITALO High Speed train. It is not possible to request free seat choice for free award tickets or for Smart Worker Carnets.

All of the above benefits are valid, for the duration of the qualifying period, only for the Italo Più cardholder, unless otherwise specified according to the level attained.

^*Level Thresholds and Level Benefits are on promotion until 31/12/2025, see full details of the Terms and Conditions of the benefits provided for Italo Più customers at the following link: https://www.italotreno.com/en/italo-piu-loyalty-programme/levels-benefits.