Discover Italo’s services at the station, with assistance, ticket offices and areas designed for travelers
Italo Ticketing Facilities at the Station
In addition to the Italo Club Lounges and the Fast Track Service, Italo further assists travelers by providing staffed ticket counters and self-service ticket machines at many stations throughout its network. This makes it easier for travelers to purchase tickets and access services.
At the Italo Ticket Counters, our dedicated staff are ready to help travelers with any need
Whether you're seeking information, require assistance, wish to purchase a ticket, or want to subscribe to the Italo Più Loyalty Program, Italo’s team will always be there for you.
Self-Service Ticket Machines
Purchase or change your ticket quickly using the self-service ticket machines
They are available inside the Italo Ticket Counters or distributed throughout the stations. Payment options include credit card, debit card, and cash in dedicated machines.
Our stations
The following are the stations where you can find Italo's staff
Do you need to visit our ticket counters at the station?
Check out our opening and closing hours to receive information or assistance for the purchase of Italo tickets from our staff. Our ticket counters are open every day!
TORINO PORTA NUOVA: from 06:00 to 20:00 TORINO PORTA SUSA: from 06:00 to 20:00 MILANO CENTRALE: from 06:15 to 20:45 MILANO ROGOREDO: from 06:10 to 20:00 BRESCIA: from 06:10 to 20:15 VERONA PORTA NUOVA: from 06:40 to 20:30 PADOVA: from 06:10 to 20:30 VENEZIA MESTRE: from 06:30 to 20:30 VENEZIA SANTA LUCIA: from 06:30 to 20:30 BOLOGNA CENTRALE: from 06:40 to 20:50 REGGIO EMILIA AV: from 06:10 to 20:30 FIRENZE SANTA MARIA NOVELLA: from 07:00 to 21:10 ROMA TERMINI: from 06:15 to 21:00 ROMA TIBURTINA: from 06:15 to 20:15 NAPOLI CENTRALE: from 05:45 to 20:00 NAPOLI AFRAGOLA: from 07:10 to 20:15 SALERNO CENTRALE: from 06:00 to 20:15
Italo at the station - Frequently Asked Questions
Italo train tickets can be purchased online via the Italo website, through the Italo Treno mobile app, at ticket machines or counters in Italian train stations, through travel agencies, and from authorized third-party websites.
Italo tickets are generally available for purchase several months prior to your desired travel dates. For specific ticket availability, we invite you to visit our booking page on italotreno.com or the Italo Treno mobile app, where you can check and purchase tickets directly.
